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If you have this page bookmarked, you should update your bookmark. You should bookmark our new online website, https://my.backtrackonline.com. This page will no longer work after 12/16/2016.

BackTrack New Online Website! BackTrack is pleased to announce a new and improved online website for our clients to order and retrieve their background check reports. This new website has a new URL and you have to set a new password.

To start using our new online website:

Go to https://my.backtrackonline.com
Click Client Login
Click the Forgot Password link on the Client Login page.
Enter your Username and click the Submit Button.
You will then receive an email containing a link to click to set your password for this new website.
After doing the above, it there are any questions or any menu options you need enabled, email support@backtracker.com. This is the fastest way to get answers to your questions.

Some new features include:

There are now 3 different ways to order online.

Order - Client Entry Order - Applicant Entry/1 Step Method
Order – Applicant Enter/2 Step Process
We appreciate your business and are pleased to roll out the upgraded site. Many of the changes are readily apparent but send an email to support@backtracker.com if you would like an introductory tutorial.

Need to Add Additional Users?
Please send an email to bti@backtracker.com. Include the new user's information in the email (Name, Number, Email)

Noteworthy and Important News and Updates

New Release Authorization: Due to increased litigation regarding background checks, BackTrack is pleased to announce that we have a new disclosure and release authorization available for our clients. Click here to access your new copy.
Background Checks. What Employers Need to Know: This is a joint publication created by the Federal Equal Employment Opportunity Commission (EEOC) and the Federal Trade Commission (FTC) regarding the ordering and use of information obtained in a background check. Click to read.
Adverse Action Guide for Employers: Click here for a simple question and answer guide for employers regarding the Fair Credit Reporting Act (FCRA) and background checks.
Ban the Box Legislation Updates: This page is maintained by the National Employment Law Project (NELP) and contains the most up-to-date information regarding state and municipality Ban the Box legislation. Click here to read.